| TYPE | Container depot. Acceptance/Delivery: AUTO |
| Storage volume | 1200-2400 TEU |
| Types of containers | Empty, loaded, refrigerators, tank-containers |
| Services | Storage of empty or loaded containers, unloading, temporary storage (repair) |
| Departments | Acceptance/Delivery, repair crew, accounting, warehousing |
| Region | Eastern Siberia |
| BEFORE / AFTER | ||
| Software | Outdated software (desktop) | SaaS – LogProfit (container depot management system) |
| Client communication | Email, phone | LogProfit platform with built-in correspondence, customer interaction tools |
| Change of container ownership | Not supported | LogProfit supports ownership changes via system interface |
| Repair management | Email communication, manual document processing | Visual editor for defect statements with photos, notes, approval via Personal Cabinet |
| Accounting | Manual calculations | Automated storage calculations considering free days, tariffs |
| Acceptance/Delivery | Requests via email, prone to delays | Clients use Personal Cabinet for real-time stock management, requests |
| Reporting | Excel reports, manually created | Automated data exchange via EDI/API, system-generated availability reports |
| Customer interaction | Limited visibility, manual communication | Personal accounts show real-time container data, repair statuses |
| Storage mapping | No map or identifiable locations | 2D maps for zones, stack divisions |
We upgraded the terminal system per client requests, significantly simplifying Acceptance/Delivery processes. Automated tools eliminated errors, delays, increasing department efficiency by 60%. Clients benefit from faster request handling, improved communication. API/EDI integration enhanced client loyalty, satisfaction, including for global operators like CMA, Maersk.
News
Contrpark is excited to introduce an offline data synchronization mode, designed to ensure seamless operations in remote areas with limited or no internet connectivity.
Contrpark is proud to introduce a new rewards program designed for clients generating consistent high-volume traffic.
Contrpark introduces a powerful new tool: the Incident Management Module.
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