Case. CRM for a logistics company

GENERAL INFORMATION:

TYPE Industrial company. Accounting of an in-house container fleet at various terminals
Storage volume 600 TEU
Types of containers Empty, loaded, refrigerators
Services Storage of empty or loaded containers, unloading, temporary storage (repair)
Departments Acceptance, delivery, repair crew, accounting, warehousing
Region Eastern Siberia

IMPLEMENTED SOLUTIONS:

  BEFORE / AFTER
Software Excel spreadsheets or paper-based accounting SaaS – LogProfit cloud platform. Available worldwide.
Type of communication with clients Email or phone LogProfit platform with a built-in module for client correspondence.
Repair confirmation Paper-based correspondence or email Unified interface for damage reporting during transportation or CHE use, with photo records. Includes a repair monitoring system.
Accounting department Manual calculation of storage time or costs Automated storage calculation including free days based on individual tariff scales.
Reporting Manual creation of Excel spreadsheets. Reports sent daily via email. Personal cabinets with separate permissions for reports, technical components, and financial monitoring for executives.
Container accounts Paper-based accounting or Excel documents Clients track changes via Personal Cabinets, including updates across departments. Accounting is container-specific, with filters for date, storage days, type, or size.

RESULTS:

Our company integrated a system based on client requests. We simplified container accounting across terminals. The system calculates arrival, delivery, and other storage-related services. Costs are based on rates at different terminals. Personal Cabinets allow executives, managers, and personnel to generate specialized reports.

News

21.01.2025 New Feature: Offline Data Synchronization Mode

Contrpark is excited to introduce an offline data synchronization mode, designed to ensure seamless operations in remote areas with limited or no internet connectivity.

14.01.2025 Introducing Our Rewards Program for High-Volume Clients

Contrpark is proud to introduce a new rewards program designed for clients generating consistent high-volume traffic.

09.01.2025 New Feature: Real-Time Incident Management Module

Contrpark introduces a powerful new tool: the Incident Management Module.

OUR PARTNERS


Our system works with all major operators automatically using the EDI system. It is also tuned to send reports to any local stock in USA, Germany, Russia, China and etc.

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