Case. CRM for a logistics company

GENERAL INFORMATION:

TYPE Industrial company. Accounting of an in-house container fleet at various terminals
Storage volume 600 TEU
Types of containers Empty, loaded, refrigerators
Services Storage of empty or loaded containers, unloading, temporary storage (repair)
Departments Acceptance, delivery, repair crew, accounting, warehousing
Region Eastern Siberia

IMPLEMENTED SOLUTIONS:

  BEFORE / AFTER
Software Excel spreadsheets or paper-based accounting SaaS – LogProfit cloud platform. Available worldwide.
Type of communication with clients Email or phone LogProfit platform with a built-in module for client correspondence.
Repair confirmation Paper-based correspondence or email Unified interface for damage reporting during transportation or CHE use, with photo records. Includes a repair monitoring system.
Accounting department Manual calculation of storage time or costs Automated storage calculation including free days based on individual tariff scales.
Reporting Manual creation of Excel spreadsheets. Reports sent daily via email. Personal cabinets with separate permissions for reports, technical components, and financial monitoring for executives.
Container accounts Paper-based accounting or Excel documents Clients track changes via Personal Cabinets, including updates across departments. Accounting is container-specific, with filters for date, storage days, type, or size.

RESULTS:

Our company integrated a system based on client requests. We simplified container accounting across terminals. The system calculates arrival, delivery, and other storage-related services. Costs are based on rates at different terminals. Personal Cabinets allow executives, managers, and personnel to generate specialized reports.

News

17.11.2024 New Feature: Real-Time Rail Logistics Integration

Contrpark is excited to announce rollout of a new feature: real-time schedule synchronization with rail logistics systems.

15.05.2024 Train Formation and Management Module Now Available

We are excited to announce release of a new module in system: Train Formation, Management.

13.11.2024 New Language Support in Contrpark

We’re excited to announce an expansion of multi-language support in Contrpark terminal management system. To better serve global clients, we’ve added Arabic and Hindi to list of supported languages. 

OUR PARTNERS


Our system works with all major operators automatically using the EDI system. It is also tuned to send reports to any local stock in USA, Germany, Russia, China and etc.

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